Vendors

We are constantly seeking diligent and reliable contractors to join our list of Preferred Contractors. To ensure compliance with our policies, we mandate that our company is listed on your liability insurance (typically costing less than $500 per year) and any workman’s compensation insurance you hold. We also require copies of any licenses you have.

Kindly be advised that we are unable to provide payment in cash. Payment is only made after city or internal inspections are completed, and we solely make electronic payments.

We understand that nobody is perfect, and we do not expect perfection from you either. However, we do require you to adhere to our policies, which include submitting bids with line-item pricing, supporting videos and/or pictures, completing assignments in a timely and thorough manner, and providing a final line-itemized invoice upon completion.

Our aim is to ensure that our expectations are effectively communicated and comprehended by you. It is equally important for you to comprehend what you can expect from us. By consistently meeting each other’s expectations, we can maintain a mutually beneficial business relationship.

To successfully onboard with us, we request that you provide evidence of insurance, licenses, and in some cases, a copy of your driver’s license. Additionally, we will ask you to complete a questionnaire to confirm your service area and specify the types of projects you are willing and unwilling to undertake.

We have discovered that reputable businesses and independent contractors have no difficulty fulfilling these obligations.

At our organization, we term projects as Work Orders (WO) and allocate them based on three criteria: 1) Required Skills, 2) Availability, and 3) Proximity. To avoid lengthy commutes, we aim to limit your travel time to most job sites within 30 minutes.

Moreover, we have an internal rating system that accounts for your dependability, quality of work, and other critical factors.

In most cases, you’ll be given a tenant’s name and phone number to schedule an appointment. Alternatively, for unoccupied premises, we will provide a lockbox code. We request that you keep us apprised of any communication or access-related difficulties so that we can help and adhere to our timelines.

We are aware that tenants may present scheduling challenges. In such instances, we levy No-Show Fees on the tenant, which are paid to you provided you accurately document and share your appointment communications with us.

Upon finishing a project, we require a comprehensive final invoice with accompanying videos or photographs. For sizable undertakings, we usually deploy our own Inspector to confirm that all tasks have been executed satisfactorily.

To ensure that payment is justified, we mandate acceptable evidence of project completion before remitting final payment. A minimum of 20% payment will be withheld until we are confident that the work has been executed in a satisfactory and comprehensive manner.

We solely provide upfront payment for materials that can be procured using our account. However, we do pay out increments for substantial assignments. Payment is disbursed via a bank Bill Pay check or ACH, straight into your bank account. This typically takes around 7-10 days from receipt of your invoice.

Although we do not issue paper checks, we can facilitate payment through credit cards.

Our goal is to fulfill your payment expectations to maintain our status as your preferred customer and receive your finest service. If you adhere to our payment system, prompt payment can be expected.

We require a minimum 90-day warranty on your work or longer. Refusal to perform warranty work may result in us withholding funds from other jobs.

In the realm of maintenance work, there is nothing more exasperating than paying for a service and discovering that the work has been poorly executed or that the issue has resurfaced within weeks. We appreciate that you are engrossed in earning a livelihood; nevertheless, we expect honesty and for you to make every effort to back your work.